TRUST • QUALITY • GUARANTEE

Warranty & Wig Guarantee

Every Uncommon Wigs piece is backed by our commitment to quality craftsmanship and premium human hair.

What's covered

We guarantee our wigs against manufacturing defects in the cap construction, lace, and wefting for 30 days from your delivery date. If you receive a piece with a genuine craftsmanship fault, we will repair or replace it. This guarantee is in addition to your statutory rights: if a product does not conform to the contract, the legal guarantee always applies.

What's not covered

Normal wear and tear, damage from improper heat styling or chemical treatment, issues arising from not following our care guide, and damage caused after delivery (for example a tear in the lace from incorrect cutting) are not covered under this guarantee.

How to make a claim

Contact our team with your order number and photos of the issue, and we will guide you through the next steps.

Your satisfaction and confidence in your purchase matter deeply to us. We are here to help every step of the way.