All of our wigs are made from premium human hair, selected for its quality, softness and natural appearance.

Yes, many of our wigs can be worn glueless using adjustable straps and an elastic band. You can still use adhesive if you prefer extra hold.

Ready-to-ship wigs are dispatched within 1–3 business days.

Custom wigs usually take 6–8 weeks depending on the design.

Yes, our custom units can be fully tailored to your preferences, including colour, length, density, cap size and cap type.

For ready-to-ship wigs, full payment is required before your order is dispatched.For custom orders, a €200 deposit is required to begin production. Once your wig is completed, the remaining balance must be paid before shipping.We accept multiple payment methods, including card payments, bank transfer and PayPal.

Our wigs are designed to have a natural-looking hairline, often with lightly bleached knots and a soft lace finish.

We aim to show our wigs as accurately as possible, but slight variations may occur due to lighting and screen settings. Custom coloured units may also differ slightly as each piece is unique.

Yes, small customisations such as changing the parting, adding layers or cutting bangs are possible.
Please include your request in the order notes or contact us before placing your order. Kindly note that once any alterations are made, the wig becomes non-returnable.

Yes, many of our wigs allow for styling such as a ponytail. This depends on the cap type and construction. Lace front caps generally offer more flexibility for off-the-face styles.

Small adjustments may be possible. Please contact us before ordering. Any modifications will make the wig non-returnable.

Ready-to-ship wigs within the EU can be returned if they are in original condition. A 10% restocking fee applies. Returns are not accepted for orders outside the EU.

No, pre-order and custom wigs are made to order and are therefore non-refundable.

Yes, we ship worldwide. Please note that import duties and taxes may apply for orders outside the EU.

Yes, if you are eligible for medical VAT relief, please contact us before placing your order so we can assist you.

We recommend using our cap size guide before ordering. If you are unsure, feel free to contact us for guidance.

Each wig comes with an aftercare guide to help you maintain its quality. We recommend gentle washing, minimal heat styling and proper storage when not in use.

At the moment, we do not offer in-person consultations. However, we are happy to assist you online and guide you through the process.